Regardless of the fact that the hosting service offered by the different companies is approximately the same, each provider has their own platform with its own tweaks and ways to complete specific procedures. In such a case, an information-rich knowledge base will be rather helpful both for people with little or no prior experience and for technically skillful users who will eventually discover how specific operations are done, but will waste precious time meanwhile. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, saving users lots of time and energy. The end result is gladder clients, since they can swiftly find the info they’re seeking, and substantially less work for the client service team representatives, because usually the vast majority of the inquiries and problems that customers have got are already listed in the knowledge base. On the condition that the articles themselves are properly written and encompass more things, you’ll be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you get a cloud web hosting plan through us, you’ll get access to our in-depth online help documentation where you will see info about just about everything associated with our web hosting solutions. The topics cover anything from how to create an email address on your telephone, to how to accomplish various things using an .htaccess configuration file. The articles are written in a simple-to-comprehend way and feature in-depth manuals on how to do a particular task inside your Hepsia Control Panel. You can also find information that’s not related directly to Hepsia, for example one that concerns online apps on your computer. The entire archive of articles will be available in the Control Panel’s Help section, but the ones that are relevant to a specific section can be accessed on the spot. Since we have included as many topics as possible, you will be able to find out pretty much everything about your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will permit you to access the in-depth online documentation that we have compiled for you. The articles feature generic info about our services, educational tutorials about the separate features that you can access, along with troubleshooting guidelines that can help you resolve common issues that you may face. The topics that we have covered include virtually everything, from elementary things such as how to host a new domain in your account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a given Control Panel section will always be available on the right-hand side of the page that you are on, while the whole article collection is accessible through the all-inclusive Help section.