Risk–Free Cloud Web Hosting
With E12Web, you will experience a truly risk–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
We have set up our cloud web hosting system using stable hardware and heavily modified software. Our sysadmins have installed a modified version of SELinux on our physical servers to ensure maximum protection and reliability. We have installed several DDoS prevention tools combined with highly effective firewall software to make sure our internal network is impenetrable and safe.
All cloud web hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you wish to provide an enterprise–class web hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve set up our very own custom network in an attempt to ensure a faster–than–light connection speed with the outside world.
And because of this, no matter which datacenter facilities you select: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash on the line, you can’t feel really safe. For this reason, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel pleased with our hosting service or in case you have to get a more robust hosting solution, such as a VPS servers or a dedicated servers – you will receive your money back in full, with no hidden costs or return taxes.
24/7 Technical Support
We’ve meticulously picked each individual member of our 24x7 support team to make sure that we can offer you the best customer care service you can possibly get. Each one of our technicians has many years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. Besides, they’re available 24x7 – you can reach them at any time and they will get back to you as fast as possible.
Their average support ticket response time is under twenty minutes, while with other hosting suppliers you have to wait around for days. Besides, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to within 60 minutes.
