Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Online Control Panel you’ll find a comprehensive Help section featuring various instructional articles and frequently asked questions. They are compiled by our support team of professional techs. Just type in your question and our smart software will return the best possible answer.

  • Top quality support service

  • Video Tutorials

  • We have prepared a collection of instructional video tutorials that detailedly illustrate how to address a typical issue connected with your cloud web hosting account. You can find the tutorial video clips in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 customer service and include a one–hour ticket response time guarantee. Our skillful technical support engineers will be available night and day and will resolve any issue that you might have within maximum one hour after the trouble ticket submission. Normally, a response will be provided to you within twenty minutes.