Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Guarantee

  • Our crew of techs will try their best to respond to your help demands in about 1 hour. If, however, the trouble you have come across calls for assistance from our Admin =Team,= we are going to forward the ticket to the technician on shift and will post a reply to let you know.

  • Top quality support service

  • Expert Client Help Service

  • We are working for you 24/7/365 to provide guidance and tech support as well as to aid you with any problem that you might stumble upon as you are maintaining your virtual server. We can easily aid you with all pre–configured apps, such as your OS, server admin panel (with regards to the VPS type) and the Online Control Panel made entirely by our company.

  • Intuitive help center

  • An Informative Help Zone

  • In the Online Control Panel that is available cost–free with your virtual server, you will discover an instructive Help zone, containing all you need to know about maintaining your web sites and applications. We have integrated a wide array of how to content articles and video tutorials that show the basic website maintenance duties in an easy–to–understand form.