Website Migration
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Q: What does the web site migration service include? Will my site be secure?
A: The website migration service provided by E12Web is entirely free of cost and consists of moving all your website files, databases and emails from your present hosting provider to your brand–new hosting account with us. We will also revise all the settings needed for your sites to be fully operational on our avant–garde cloud hosting platform.Our technicians are fully capable of transferring any kind of web site. With years of practical experience in the industry, they’re experts in the specificities of our web hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom–built web app with numerous custom libraries is as easy as transferring a plain WordPress weblog.
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Q: How long will it take for my website to be moved to your platform?
A: We strive to implement all web site migrations as fast as possible. Yet, we don’t have a fixed time frame for web site migrations. There are certain things that you need to consider – the mere size of your site and the workload of our web site migration staff, etc. We constantly try to carry out each migration within 48 hours. With less sizeable sites, our team typically manages to finish within 24 hours.
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Q: My privacy concerns me. What information do you require?
A: Yeah. We will require the name of the website that you wish us to migrate. We will also need a means to log in to your current hosting account so that we can get the content pertaining to your website.
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Q: My old web hosting account has delicate info inside. How can I trust you?
A: In order for us to start the migration of your hosting account, you must first open an account with us. Opening an account with us requires that you to disclose practically the same info you have provided to your previous web hosting provider. We’ve also got an extremely rigorous Privacy Policy, which specifies how sensitive information is handled.
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Q: What about downtime? Will my web site be offline?
A: Your web site will continue to work exactly like it did before with your former web hosting provider. As soon as we have completed the transfer, your website will be configured to work on our platform and we’ll ask you to preview it. If it is working properly, all you will need to do is change the name server records pertaining to your domain name. Your website will be migrated over to us without any downtime whatsoever.
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Q: Will my current web hosting provider need to do anything?
A: Nah. We will never contact your web hosting provider about anything. They will not be aware of the web site transfer either.
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Q: Does it make any difference what platform my current provider is using?
A: We support all Linux–based hosting platforms. In essence, if we can obtain access to your Control Panel, we will be able to migrate your web site.The only platforms that we do not support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.